Shipping policy

Order Processing

All orders are processed within 1–3 business days after your order is placed. Orders are not shipped on weekends or public holidays. If we're experiencing a high volume of orders, processing may take slightly longer — we'll always keep you updated by email if that happens.

Shipping Times

After processing, please allow 7–11 business days for delivery. Total time from order to doorstep is typically 8–14 business days.

We ship directly from our fulfillment partners to keep our formulas fresh and our prices fair, which means delivery takes a little longer than next-day retail — we think the quality and value are worth the short wait, and we're upfront about it so you know exactly what to expect.

Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. It may take 2–4 days for tracking information to update after you receive it.

Shipping Costs

Shipping is free on all orders.

Where We Ship

We currently ship to the United States. If your country isn't listed at checkout, we don't yet ship there.

Delays

Occasionally, delivery may be affected by customs, carrier delays, weather, or peak seasons — factors outside our control. If your order hasn't arrived within 14 business days of shipping, contact us at support@seolaskin.com and we'll help track it down.

Wrong Address

Please double-check your shipping address at checkout. We're not able to reroute a package once it's shipped, and we can't be responsible for orders sent to an incorrectly entered address.

Questions? Email us at support@seolaskin.com — we respond within 24 hours on business days.